|Friday, April 20, 2018|
Memory FAQ Topics
||Norton Diagnostics' memory test fail after I installed more memory, Why ?
||If you have more than 256MB RAM installed, you will receive a memory failure message when you run Symantec's Norton Diagnostics. The problem is caused by a limitation of the test and does not mean that you have faulty RAM.
According to the Symantec Web site, "Norton Diagnostics cannot run a memory test on systems having more than 256MB of memory. This is a limitation of Norton Diagnostics and it is not a problem with your computer's RAM."
Symantec doesn't currently have a way to fix this problem, so your best course of action is just to ignore any error messages you receive.
You can find Symantec's description of the problem at http://service1.symantec.com/SUPPORT/nunt.nsf/docid/1999090713442709&src